7. LABOR CATEGORY DESCRIPTIONS AND QUALIFICATIONS

GSA has approved the following SPC labor categories and associated qualifications for engineering services for all seven SINs under this contract.

The following SPC labor category disciplines are offered in the four PEDs and seven SINs:

  1. Manager
  2. Project Manager
  3. Subject Matter Expert
  4. Engineer / Scientist
  5. Analyst
  6. Technician
  7. Business Specialist
  8. Pubs and Graphics Specialist
  9. Program Assistant
  10. Administrative Support
Labor category descriptions and requirements are provided on the following pages.

1. Manager

Summary

Directs the performance of various projects that support a specific customer technology, or program. Oversees the project implementation, technology development, and resource allocations. Provides leadership and technical direction.


General Responsibilities


  1. Accountable for the quality and timely delivery of all contractual deliverables.

  2. Responsible for the quality and effective management of personnel, funds and facility allocations.

  3. Ensures compliance with client / agency guidance, contractual limitations, and SPC business and policy directives.

  4. Serves as focal point of contact with client.

  5. Responsible for marketing new technology and capturing follow on business opportunities.

  6. Provides leadership and guidance to task managers.

  7. Responsible for timely and effective problem resolution.

  8. Performs other duties as assigned.

Education and Experience Requirements


Corporate Manager Education Experience
I Bachelor's Degree or Equivalent 15
II Masters Degree or Equivalent 16 - 20
III Masters Degree or Equivalent 20+

2. Project Manager

Summary

Manages project operations. Ensures schedules are met and resources are used effectively.

General Responsibilities

  1. Manages program staff and day to day operations.

  2. Develops and maintains relationships with customers, subcontractors, consultants and vendors to facilitate successful program performance and services.

  3. Coordinates problem resolution.

  4. Accountable to customer for successful project completion within schedule and cost.

Education and Experience Requirements

Project Manager Education Experience
I Bachelor's Degree or Equivalent 5
II Bachelor's Degree or Equivalent 6 - 9
III Bachelor's Degree or Equivalent 10 - 12
IV Bachelor's Degree or Equivalent 12+
V Master's Degree or Equivalent 12+

3. Subject Matter Expert

Summary

Recognized for achievements and expertise in the specific industry or subject matter. Coordinates and manages the preparation of analyses, evaluations and recommendations for programs and system specifications.

Examples of General Responsibilities

  1. Defines issues and develops plans and requirements.

  2. Acts as consultant and advisor.

  3. Assists in technology research and problem resolution.

Education and Experience Requirements

Subject Matter Expert Education Experience
I Bachelor's Degree or Equivalent 6 - 9
II Bachelor's Degree or Equivalent 10 - 12
III Bachelor's Degree or Equivalent 12 - 15
IV Master's Degree or Equivalent 12 - 15
V Master's Degree or Equivalent 15+

4. Engineer/Scientist

Summary

Supports technical and engineering projects. May supervise project technical staff.

Examples of General Responsibilities

Levels I and II

  1. Performs computer and engineering tasking as assigned. Reports to a technical team leader for direction.

Levels III - VI

  1. Plans and performs engineering research, design development, and other assignments in conformance with design, engineering and customer specifications.

  2. Performs engineering planning, performance management, capacity planning, testing and validation, benchmarking

  3. Development and staffing of an engineering management plan

  4. Analyzes and develops technical documentation detailing the integration and system performance.

  5. May supervise technical team through project completion.

  6. Performs other duties as assigned.

Education and Experience Requirements

Engineer / Scientist Education Experience
I Bachelor's Degree or Equivalent 0 - 2
II Bachelor's Degree or Equivalent 3 - 5
III Bachelor's Degree or Equivalent 6 - 9
IV Master's Degree or Equivalent 6 - 9
V Master's Degree or Equivalent 10 - 12
VI Master's Degree or Equivalent 12+

5. Analyst

Summary

Performs analysis in support of engineering and technical programs and deliverables.

Examples of General Responsibilities

Levels I - IV

  1. Performs analytical tasking as a member of a technical team. Reports to a technical team leader for direction.

Levels IV - VII

  1. Performs independent analyses.

  2. Defines techniques, conducts technical studies and drafts documentation. Edits functional descriptions, system specifications, user's manuals, special reports, or any other customer deliverables and documents.

  3. Conducts systems analysis and integrates engineering solutions.

  4. Conducts research and develops position papers

Education and Experience Requirements

Analyst Education Experience
I High School 4
II Bachelor's Degree or Equivalent 0 - 2
III Bachelor's Degree or Equivalent 3 - 5
IV Bachelor's Degree or Equivalent 6 - 9
V Bachelor's Degree or Equivalent 10 - 12
VI Bachelor's Degree or Equivalent 12+
VII Master's Degree or Equivalent 12+

6. Technician

Summary

Performs in specific engineering or technical area using knowledge of principles, methods, and techniques acquired through on-the-job or classroom training and practice. Supports engineer and technical projects. Provides technical expertise in areas including, but not limited to computer hardware and software; electronics; electrical and mechanical engineering. Works under supervision to perform a variety of engineering tasks.

Examples of General Responsibilities

  1. Supports the planning and performance of engineering projects in accordance with customer specifications and management direction.

  2. Reads and executes plans, layout drawings, blueprints, and schematics.

  3. Performs other duties as assigned.

Education and Experience Requirements

Technician Education Experience
I High School or Equivalent 0 - 2
II High School or Equivalent 3 - 5
III Bachelor's Degree or Equivalent 0 - 2
IV Bachelor's Degree or Equivalent 3 - 5
V Bachelor's Degree or Equivalent 6 - 9
VI Bachelor's Degree or Equivalent 10 - 12
VII Bachelor's Degree or Equivalent 12+

7. Business Specialist

Summary

Includes business and financial personnel performing functions such as contract management, project control, finance and accounting, project planning and scheduling, and cost estimating

Examples of General Responsibilities

Levels I - III

  1. alignPerforms accounting, program management, financial reporting and/or program control functions. Reports to a manager or team leader for directions.

Levels III - VI

  1. alignDevelops program management and analytical tools for tracking and reporting.

  2. alignProvides financial and business advise, support and guidance to technical managers.

  3. alignEvaluates, develops and implements procedures, processes, techniques, models, and / or systems required to effectively manage programs.

  4. alignDevelops and maintains relationships with customers, subcontractors, consultants and vendors to facilitate successful program performance and problem resolution.

  5. alignProvides daily supervision and direction to administrative staff.

Education and Experience Requirements

Business Specialist Education Experience
I High School 4
II Bachelor's Degree or Equivalent 0 - 2
III Bachelor's Degree or Equivalent 3 - 5
IV Bachelor's Degree or Equivalent 6 - 9
V Bachelor's Degree or Equivalent 10 - 12
VI Bachelor's Degree or Equivalent 12+
VII Master's Degree or Equivalent 12+

8. Publications and Graphics Specialist

Summary

Includes technical writers, editors, composition specialists, graphic artists and illustrators. Develops brochures, user's manuals, CDs, training materials, installation guides, proposals, and other reports and deliverables.

Examples of General Responsibilities

  1. Edits functional descriptions, system specifications, user's manuals, special reports, or any other customer deliverables and documents.

Examples of General Responsibilities

  1. Provides graphic support services including presentation, publication, technical illustration, multimedia and display graphics.

  2. Assists in preparation, design and archiving of publication and graphics projects to support contract deliverables.

Education and Experience Requirements

Publication and Graphic Specialist Education Experience
I High School or Equivalent 4
II Bachelor's Degree or Equivalent 0 - 2
III Bachelor's Degree or Equivalent 3 - 5
IV Bachelor's Degree or Equivalent 6 - 9
V Bachelor's Degree or Equivalent 10 - 12
VI Bachelor's Degree or Equivalent 12+

9. Administrative Support

Summary

Provides administrative support to technical and management level personnel. Includes, but is not limited to, project administration, planning and coordination, documentation and briefing support, general office support, secretarial support, human resource support, and conference planning.

Examples of General Responsibilities

  1. Coordinates and plans project / office administration and support.

  2. Provides general office support, documentation support, project administration, administrative and secretarial support, and human resource support.

  3. Supports project financial tracking and reporting requirements including project control and account resolution

  4. Performs other administrative and support functions as assigned.

Education and Experience Requirements

Administrative Education Experience
I High School or Equivalent >0 - 2
II High School or Equivalent 3 - 5
III High School or Equivalent 6 - 9
IV High School or Equivalent 10 - 12
V >HighSchool or Equivalent 12 - 15
VI High School or Equivalent 15+

10. Program Assistant

Summary

Provides engineering and technical support services.

Examples of General Responsibilities

  1. Maintains files and databases.

  2. Prepares documentation including view graphs and reports.

  3. Assists project management

Education and Experience Requirements


Program Assistant Education Experience
I High School or Equivalent 0 - 2
II High School or Equivalent 3 - 5
III >High School or Equivalent 6 - 9
IV High School or Equivalent 10 - 12
V High School or Equivalent 12 - 15
VI High School or Equivalent 15+